OTC Network connects participating health plans and retailers so members can spend designated benefit funds on approved purchases. InComm Healthcare operates the network. Your health plan determines the benefits available to you; the network name alone does not establish your allowance or coverage. [1]
A way to use health-plan benefits
OTC Network connects participating health plans and retailers so members can spend designated benefit funds on approved purchases. InComm Healthcare operates the network. Your health plan determines the benefits available to you; the network name alone does not establish your allowance or coverage. [1]
Start with your own plan
Find the card information and benefit documents issued by your health plan. Check the benefit year, the allowance available to you, approved shopping channels, and any activation instructions. If a detail is unclear, contact the number printed on your card. These are practical checks to make before relying on an example from another plan.
What kinds of items are involved?
InComm describes OTC medicines and health supplies such as bandages among the categories supported by its retail network. Specific items must be eligible for the benefit you hold. A product being sold by a participating store does not establish that your card covers it. [2]
Keep three questions separate
When planning a purchase, check the retailer, the exact product, and your available benefit. Treat each as a separate question. This guide explains the process; it cannot look up your account or confirm coverage for you. Do not enter your card details on this website.
Confirm coverage and account details using your current plan documents or the number on your card.